Enterprise Workflow Intelligence

Make your enterprise
systems interpretable.

NexusFlow AI reconstructs workflows across Salesforce, ERP, ServiceMax, and integration systems — detecting anomalies and generating plain-language diagnostics for U.S. enterprise organizations.

Explore a Pilot
83%
of organizations say integration challenges hinder digital transformation (MuleSoft 2025)
$12.9M
average annual cost of poor data quality per organization (Gartner)
$14K+
average cost per operational incident from slow investigation (Atlassian)

Your systems don't
speak to each other.

Healthcare, life sciences, biotech, and enterprise organizations depend on interconnected systems — but when something breaks, no one knows where to look.

Disconnected Systems

Salesforce, SAP/ERP, ServiceMax, logistics, and integration platforms each hold part of the picture — but no single tool shows how they work together.

🔍

Manual Investigation

When a workflow breaks, engineers and operations teams spend hours manually comparing records across platforms to find the source of the problem.

📊

Fragmented Data

Incomplete records, synchronization failures, and delayed updates make it nearly impossible to get a reliable view of operational activity.

🚧

AI Readiness Gap

Organizations cannot responsibly use AI-enabled reporting or automation when the underlying operational data is fragmented and uninterpretable.

81%
of technology leaders say manual approaches to log management and analytics cannot keep up with the rate of change in modern enterprise environments. (Dynatrace)

Four steps from
chaos to clarity.

NexusFlow AI connects to your existing systems via secure APIs and delivers actionable workflow intelligence — without replacing anything you already use.

01

Ingest

Connects to Salesforce, SAP/ERP, ServiceMax, MuleSoft, and other enterprise systems via secure, customer-approved APIs.

02

Reconstruct

Builds a business workflow graph — mapping how data should move from Account → Work Order → Service Appointment → ERP Invoice.

03

Detect

Identifies where the workflow broke — missing records, synchronization failures, delayed updates, and cross-system inconsistencies.

04

Explain

Generates a plain-language diagnostic report that both technical and business teams can understand and act on immediately.

Example output: "Work Order #12345 was created on January 1 and assigned to a technician on January 2 — but no corresponding Service Appointment was created in ServiceMax and the ERP invoice was never generated, indicating a synchronization failure between Salesforce and the integration layer on January 3."

Start with a pilot.
Scale with confidence.

Our two-stage model reduces adoption risk for enterprise customers while building toward predictable recurring revenue.

Stage 1

Paid Pilot Projects

$50,000 – $120,000 per engagement

A limited-scope implementation of our platform within a defined enterprise workflow, using your actual systems and data.

System integration & workflow configuration
Workflow reconstruction & anomaly detection
Comprehensive pilot findings report
Clear path to annual subscription
Stage 2

Annual Subscription

$50,000 – $150,000 per year

Ongoing access to the NexusFlow AI platform for continuous workflow monitoring, anomaly detection, and dashboard-based reporting.

Continuous workflow monitoring
Real-time anomaly & inconsistency detection
Dashboard reporting for all stakeholders
Platform updates & ongoing support

Built for complex
enterprise environments.

We focus on organizations where operational workflow visibility, system coordination, and data interpretation are mission-critical.

Healthcare & Life Sciences

Organizations managing complex field service, logistics, and data coordination workflows across multiple enterprise systems.

Biotechnology & Medical Devices

Companies requiring reliable CRM, ERP, and ServiceMax visibility across service, inventory, and installed product workflows.

Enterprise Service Operations

Organizations managing multi-system workflows that require operational intelligence, anomaly detection, and explainable reporting.

Technology & Integration Teams

IT, engineering, and system administration teams responsible for CRM, ERP, ServiceMax, and API integration reliability.

Nancy Al Kalach
Founder & CEO — NexusFlow AI LLC

Staff Salesforce Developer specializing in enterprise integration and digital transformation, with experience delivering scalable CRM and enterprise software solutions across healthcare, energy, insurance, and technology environments.

At Illumina, Nancy has architected and implemented Salesforce Field Service and ServiceMax solutions supporting work orders, parts orders, shipments, and installed products across global field operations — the exact workflows NexusFlow AI is designed to make interpretable.

Salesforce Platform Developer II MuleSoft Certified Developer ServiceMax Administrator Agentforce Specialist OmniStudio Developer Professional Scrum Master I
Education
MS Computer Software Engineering — International Technological University, San Jose CA
BE Industrial Engineering — Lebanese American University, Lebanon
Recognition
Fellow, Soft Computing Research Society (Aug 2025)
Member, Raptors Dev Fellowship (May 2025)
Technical Reviewer — Manning Publications & ACM
International Hackathon Judge
Key Projects at Illumina
Password Portal Integration · NextGen ERP Transformation · Project Gateway (IVD Workflow) · Project Vermillion
Location
San Francisco, California — serving enterprise customers nationwide through a remote-first, cloud-based delivery model.

Let's explore what's
possible together.

Whether you're interested in a pilot engagement, a partnership, or learning more about the platform — we'd love to hear from you.

nancy@nexus-flow.co
Pilot Projects
Enterprise customers interested in exploring a paid pilot engagement
Partnerships
Salesforce consultants, system integrators & implementation partners
Investment
Early-stage investors in enterprise AI & operational intelligence software